Cancellation policy
Cancellation Policy
Some products in our store are offered as subscriptions, pre-orders, or try-before-you-buy. This policy explains how you can manage, change, or cancel these purchases.
Subscriptions
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Subscriptions deliver products repeatedly based on the schedule you choose.
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Payment details are securely stored, and you’ll be charged for each delivery unless you pay upfront.
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Some subscriptions automatically renew at the end of the term. You can cancel anytime to stop renewal.
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To cancel or modify your subscription, use the links in your order confirmation emails to manage your order.
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Please review our Returns Policy for information on refunds and returns.
Pre-orders
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Pre-orders allow you to purchase out-of-stock or soon-to-be-released products.
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We may charge no payment or a partial deposit at checkout and charge the remaining amount when the item ships.
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You can cancel a pre-order before it ships if it’s only partially paid.
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Once shipped, pre-orders cannot be canceled, but you may request a refund under our Returns Policy.